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Web will improve DoD service member moves

ALBUQUERQUE, N.M. (USTCNS) --- Web technology will completely transform the way America's service members move.

The Internet will make the process instantaneous, centralized and personalized all at once.

That is the future vision of Maj. Gen. Kenneth L. Privratsky, commander, Military Traffic Management Command, on the personal property moves of Department of Defense service members.

MTMC is responsible for an average of 646,000 personal property moves a year for military and civilian employees.

"We have to have vision," said Privratsky.

Privratsky made the comments at a panel session Oct. 4 on "Web Technology and Defense Transportation" at the annual meeting of the National Defense Transportation Association, in Albuquerque, N.M.

Web technology will revolutionize the MTMC-managed move of the nation's military, said Privratsky.

A Web-based move could, suggested Privratsky, allow a service member to do the following:
· Make the personal property move arrangements.
· Obtain airline tickets.
· Arrange pay.
· Submit claims.
· Receive information on customs for overseas assignment.

"The real challenge we have in the Department of Defense is to see the problem as it is," said Privratsky, "and then partner with industry."

The Web is providing MTMC with many solutions," said Privratsky.

MTMC's Web page at www.mtmc.army.mil provides industry information on bid solicitations, policy, procedure and news.

Other technological advances are in the future, he said.
· Single call center: "If you have a question, you have a single place to call," said Privratsky.
· Historical Data Center: In an instant, MTMC can call up a complete record of a specific customer's business.

In the future, the government and military should not maintain separate and unique systems from industry, said Privratsky.

"We should get out of processes where our presence is not required," said Privratsky.

"We don't have to have unique systems."

As an example, he said military shippers should be able to deal directly with ocean shippers without going through MTMC.

Instead, MTMC would record a transaction's shipping data but not be involved in the actual transportation arrangements.

"All of this will impact on people," said Privratsky, "as we find a better way to use technology on the Web.

"We have to keep that in mind at all times." (FROM MILITARY TRAFFIC MANAGEMENT COMMAND PUBLIC AFFAIRS).

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