MTMC Training Symposium: Top industry supporters named for Quality Awards
Army Maj. Gen. Kenneth L. Privratsky, MTMC commander, praised the firms for their high customer service and transportation innovation in 2001.
"The great success we achieve in the Military Traffic Management Command would not be possible without the support of our industry partners," said Privratsky.
The MTMC Quality Awards were presented March 27 at the 2002 MTMC Training Symposium, at the Wyndham Anatole Hotel.
The award recipients included:
· Albert Moving & Storage, of Wichita Falls, Texas.
· American President Lines, of Oakland, Calif.
· BAE SYSTEMS Technical Services, of Fort Walton Beach, Fla.
· Daisy Tours & Conventions, of San Antonio, Texas.
· FedEx Express, of Memphis, Tenn.
· Landstar Ligon, of Jacksonville, Fla.
· Minian, S.A. Transports International, of Rota, Spain.
· Navigant International/Rocky Mountain Region, of Englewood, Colo.
· Pilot Air Freight, of Lima, Pa.
· TTX Company, of Chicago, Ill.
Albert Moving & Storage - Selected for its professional packing, loading and moving of the personal property of the nation's service members. The firm meets last-minute requests with enthusiasm and trains employees before they are sent to a site. Among Albert's innovations is an innovative Web site that speeds information flow to customers.
American President Lines - Selected for partnering with Defense Distribution Depot San Joaquin in direct booking of ocean cargo. This initiative has assisted the depot in putting overseas bound containers on the next available ship sailing. The booking of ocean cargoes has been cut from two hours to five minutes. APL is expanding direct booking to all destinations in Japan, Okinawa and Korea.
BAE SYSTEMS Technical Services - Selected for being a model contractor in its efficiency in the movement of 22,000 tons of ordnance annually supporting 175 Navy ship sailings and hundreds of training exercises in the mid-Pacific Ocean region. By process improvements and cross training, the firm has achieved a $5.3 million savings for the government.
Daisy Tours & Conventions - Selected for an accident-free record since 1997 in moving 40,000 Lackland Air Force Base recruits annually. Following Tropical Storm Allison, Daisy Tours chose alternate routes for the safe movement of Lackland students. When the 59th Medical Wing was alerted to send a field hospital for flood relief, the firm delivered three busloads of medical personnel in less than 24 hours.
FedEx Express - Selected for its efficiency in moving air express cargoes from Defense Distribution Depot San Joaquin to Japan and Korea. In one critical shipment to New York City following the Sept. 11 terrorist attacks, the firm flew a cargo to the nearest open airport and trucked the material to its "Ground Zero" destination to ensure an on-time overnight delivery.
Landstar Ligon - Selected for its outstanding customer service. After arranging a 34-truck shipment with another carrier, seven trucks cancelled at 10 a.m. on the day of the pickup. After notifying all carriers on the route, Landstar was the only one that on short notice could have seven trucks in place by 2 p.m. The firm aggressively makes creative use of numerous media within Internet technology.
Minian, S.A. Transports International - Selected for its professional and efficient movement of personal property for military service members assigned to the U.S. Naval Station, Rota, Spain, and other U.S. government offices. The firm's prompt communications of deliveries within one day of arrival allows for many direct deliveries. The firm's 67 courteous and experienced employees accept emergency situations with enthusiasm.
Navigant International/Rocky Mountain Region - Selected for its professional and outstanding passenger travel in support of Buckley Air Force Base and the Greater Denver defense community. Following Sept. 11th terrorist attacks, Navigant executed 120 short-notice travel request for Operation Noble Eagle and Operation Enduring Freedom.
Pilot Air Freight - Selected for its efficient movement of weapon systems' parts from U.S. Navy ships to repair facilities. Pilot's tailored freight consolidation grid speeds deliveries and helps assure fleet readiness. The firm's innovative process and automation initiatives have applicability across the Department of Defense's national and global distribution process.
TTX Company - Selected for its commercial partnership with Department of Defense, TTX Company is the nation's largest supplier of rail chain tie-down flatcars, intermodal and automotive equipment. As part of a joint Association of American Railroad/MTMC chain tie-down flatcar study, TTX Company made the investment and maintenance commitment to extend the life of the fleet cars by 10 years.
(FROM MILITARY TRAFFIC MANAGEMENT COMMAND PUBLIC AFFAIRS)