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Team compiles first Supply Chain Management Training Catalog

FORT BELVOIR, Va. (USTCNS) --- Facing a project much larger and more complex than they expected 10 people from Defense Logistics Agency’s Human Resources Directorate Training Center (DTC) produced the first Supply Chain Management Catalog for the U.S. Transportation Command.

Their work was concentrated in 30 days, after which they presented a comprehensive catalog of education and training resources for supply, distribution, transportation and end-to-end supply chain management. The effort not only supported USTRANSCOM’s mission as Distribution Process Owner, but also earned the workers recognition as DLA’s Human Resources Team of the Fourth Quarter.

The Secretary of Defense designated the USTRANSCOM Commander as the Distribution Process Owner (DPO) on September 16, 2003. To achieve focus on DPO's top priorities, it uses six pillars and many integrated process teams. In early July 2004, DLA met with two USTRANSCOM representatives to discuss the Human Realm Pillar and the development of a joint professional community of logisticians that can effectively support DPO objectives.

The DTC was asked to lead a team to develop a catalog of education and training resources for supply, distribution, transportation and end-to-end supply chain management to support this joint effort, and to do so in 30 days. The team included Angie Scott-Tucker, Training Division Chief; Valorie Freeman, Workforce Development Division Chief; Human Resources Specialists Teri Erikson, Kris Williams, Julianne Schmidt, and June Ankenbrandt; Diane Murphy, Multimedia Specialist; Lisa Shaub, Editor; Karen Klumb, Editorial Assistant; and Master Sgt. Bonnie Tuff, Military Personnel Support.

The team came through while balancing their existing workload and on August 12, the DLA Training Center, in collaboration with DLA and USTRANSCOM representatives, delivered a 218-page catalog for review containing colleges and universities, military service schools and war colleges, commercial training vendors, and trade and professional organizations that are recognized leaders for supply chain management education and training.

The project involved extensive research and collaboration with human resources team members; the DLA Logistics Operations and Customer Operations and Readiness directorates; USTRANSCOM Strategy, Plans, Policy, and Programs and Manpower and Personnel Directorates; the military services, colleges and universities, and vendors.

The team held regular teleconferences to discuss status and address challenges, and used several communication tools to accomplish their mission despite the geographic distance. The core team developed an initial project plan with milestones and established research criteria.

“It quickly became apparent that the project was much larger and more complex than initially envisioned,” said Debbie Osborne, DLA Training Center Deputy Director. “It was important to work closely with J-3, J-4, and USTRANSCOM and enlist the talents of other J-1 staff members to meet the challenge of this high-visibility project and aggressive timeline.”

Osborne said the team encountered several challenges during the month “but never let these deter them from delivering a quality product on time. The team worked many long hours including weekends to develop a product that we, DLA, and our customer would be proud of and one that exceeded expectations.”

Team members volunteered to work late into the evening, stopped only by the 11 p.m. network shutdown, and returned to the office at 6 a.m. the following day to meet their 30-day deliverable commitment. “This only begins to demonstrate their spirit, dedication and commitment to our customers and the project,” Osborne said.

The team reconfirmed the programs of instruction for the colleges and universities and published an updated catalog in October.

“As the project evolves and skill requirements are defined, we will continue to update the catalog to reflect the best training resources available to meet the needs of the work force,” Osborne said.

The team also provided updates for DLA Director Vice Admiral Keith Lippert, other Agency senior leaders and the USTRANSCOM Commander. The DLA Training Center also helped in the development and delivery of a Department of Defense supply chain overview course along with the Army Logistics Management College and Army Transportation School. This five-day course covers deployment, supply, distribution, and transportation and is initially targeted to the National Partners Deployment and Distribution Operations Centers. The first course was held October 4-8 at Scott Air Force Base, Ill.

“I witnessed first-hand the sacrifices the team members made to juggle work efforts, personal plans, and challenging issues to achieve this successful outcome,” Osborne said. “This team demonstrates the positive results that occur when J-1 team members pull together. The team's efforts established a foundation for a strong working relationship with USTRANSCOM and continued support for DPO initiatives. J-1 is now an active partner in the Human Realm Pillar Education and Training IPT. We are extremely proud of their accomplishments.”

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