USTRANSCOM announces 21 installations and more shipping routes to begin domestic phase-in under GHC in November

SCOTT AIR FORCE BASE, Ill. — U.S. Transportation Command’s (USTRANSCOM) Defense Personal Property Management Office (DPMO) in coordination with the military services and U.S. Coast Guard has authorized transportation offices servicing customers located at the following installations to begin ordering Global Household Goods (GHC) shipments during the month of November:

1.    Redstone Arsenal, Alabama
2.    Luke Air Force Base, Arizona
3.    Little Rock Air Force Base, Arkansas
4.    Los Angeles Air Force Base, California
5.    Dover Air Force Base, Delaware
6.    Joint Base Anacostia-Bolling, District of Columbia
7.    U.S. Coast Guard Base National Capital Region, District of Columbia
8.    Naval Station Great Lakes, Illinois
9.    McConnell Air Force Base, Kansas
10.    Joint Base Andrews-Naval Air Facility Washington, Maryland
11.    U.S. Army Garrison Detroit Arsenal, Michigan
12.    Malmstrom Air Force Base, Montana
13.    Joint Base McGuire-Dix-Lakehurst, New Jersey
14.    Fort Jackson, South Carolina
15.    Joint Base Charleston, South Carolina
16.    Fort Bliss, Texas
17.    Fort Cavazos, Texas
18.    Fort Belvoir, Virginia
19.    Joint Base Langley-Eustis, Virginia
20.    Joint Base Myer-Henderson Hall, Virginia
21.    Marine Corps Base Quantico, Virginia

These 21 installations join 53 other GHC-live installations, resulting in 46% of the total number of installations in the continental U.S. ordering shipments under GHC as of November 2024. The DOD is planning to activate all installations in the continental U.S. by spring 2025. International shipments under GHC are expected to begin no earlier than September 2025. All plans for GHC phase-in are subject to change, and USTRANSCOM will share updates as they become available.

This month, the DOD will also begin submitting orders for GHC-eligible shipments moving between the following locations:

•    National Capital Region to/from:

o    Norfolk/Hampton Roads, Virginia
o    Carlisle Barracks/Mechanicsburg, Pennsylvania
o    Cherry Point/Camp Lejeune, North Carolina
o    Florida Panhandle and Jacksonville, Florida
o    Central, Southern and Western Colorado
o    West and Central Texas
o    Southern California
o    Pacific Northwest

•    West and Central Texas to/from:

o    National Capital Region
o    Florida Panhandle and Jacksonville, Florida
o    Southern California

•    Carlisle Barracks/Mechanicsburg, Pennsylvania to/from:

o    Norfolk/Hampton Roads, Virginia
o    Florida Panhandle & Jacksonville, Florida

The availability of these routes, in addition to routes launched in September and October, mean more of the traditional permanent change of station shipments will be able to move under GHC.

“The GHC phase-in plan includes many steps along the way to be able to service all customer
shipments,” said Andy Dawson, DPMO director. “Activating installations is just one piece of the puzzle. Once we have enough GHC-live installations in specific areas, we are then able to open routes and connect locations so we can move shipments between them. There are also more shipping capabilities that still need to come online before the DOD can accept all domestic move requests under GHC. These factors are key to increasing volume under the new program.”

A recent shipping capability that launched this fall for GHC included the ability to offer short- term storage, also known as storage-in-transit (SIT). Many times, customers are not able to immediately receive their personal property, and it needs to be placed in SIT until they are able to accept delivery. The SIT capability for GHC was launched in September and opened the ability for customers requesting SIT to move under GHC.

The DPMO is actively working on several more shipping capabilities expected to launch in the coming months, including the ability to request a personally procured move (PPM) using DOD’s MilMove system built for the GHC program. As of today, if a customer requests a government- arranged household goods shipment, but would also like to move some items themselves as a PPM, they will have to move under the legacy program instead of GHC. This type of relocation option is very common, with 33% of domestic moves in 2023 utilizing both a PPM and government-arranged household goods shipment.

“When deciding how to implement the GHC program, we developed plans to activate installations, routes and shipping capabilities over a period of time instead of everything all at once,” explained Dawson. “This phased-in approach allows DOD to better control the pace of shipment volumes, giving us the ability to quickly step in to solve challenges before affecting a larger group of customers.”
 
As of Nov. 5, the DOD had sent 444 task orders to HomeSafe Alliance, the primary GHC contractor, for shipment requests submitted from GHC-live installations. HomeSafe has completed 214 deliveries.

Customers can learn more about phase-in plans and how GHC will improve the relocation experience at www.militaryonesource.mil/GHC. This webpage features a list of the GHC-live locations, which is updated each month as more sites are added.