dHHG = Domestic Household Goods
iHHG = International Household Goods
iUB = International Unaccompanied Baggage
Total DPS Shipments (weeks 1 - 52)
| 3 Year Average Pickups |
2020 Total Pickups |
2021 Total Pickups |
|---|---|---|
| 3 Year Average Pickups: 322,660 322,660 |
2020 Total Pickups: 289,481
289,481
|
2021 Total Pickups: 272,324
272,324
|
Global Household Goods and
Unaccompanied Baggage Shipment Overview
Total Peak Season DPS Shipments (15 May - 31 Aug)
| 3 Year Average Pickups |
2020 Total Pickups |
2021 Total Pickups |
|---|---|---|
| 3 Year Average Pickups Peak Season: 128,225 128,225 |
2020 Total Pickups Peak Season: 119,115
119,115
|
2021 Total Pickups Peak Season: 116,651
116,651
|
Week of Year
| Week 1 1 | Week 2 2 | Week 3 3 | Week 4 4 | Week 5 5 | Week 6 6 | Week 7 7 | Week 8 8 | Week 9 9 | Week 10 10 | Week 11 11 | Week 12 12 | Week 13 13 | Week 14 14 | Week 15 15 | Week 16 16 | Week 17 17 | Week 18 18 | Week 19 19 | Week 20 20 | Week 21 21 | Week 22 22 | Week 23 23 | Week 24 24 | Week 25 25 | Week 26 26 | Week 27 27 | Week 28 28 | Week 29 29 | Week 30 30 | Week 31 31 | Week 32 32 | Week 33 33 | Week 34 34 | Week 35 35 | Week 36 36 | Week 37 37 | Week 38 38 | Week 39 39 | Week 40 40 | Week 41 41 | Week 42 42 | Week 43 43 | Week 44 44 | Week 45 45 | Week 46 46 | Week 47 47 | Week 48 48 | Week 49 49 | Week 50 50 | Week 51 51 | Week 52 52 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021 Total Pickups 2021 Total Pickups | 2021 Total Pickups for Week 1 - 4,107 4,107 | 2021 Total Pickups for Week 2 - 5,515 5,515 | 2021 Total Pickups for Week 3 - 5,101 5,101 | 2021 Total Pickups for Week 4 - 4,428 4,428 | 2021 Total Pickups for Week 5 - 5,463 5,463 | 2021 Total Pickups for Week 6 - 4,200 4,200 | 2021 Total Pickups for Week 7 - 4,569 4,569 | 2021 Total Pickups for Week 8 - 4,610 4,610 | 2021 Total Pickups for Week 9 - 5,950 5,950 | 2021 Total Pickups for Week 10 - 4,368 4,368 | 2021 Total Pickups for Week 11 - 4,616 4,616 | 2021 Total Pickups for Week 12 - 5,156 5,156 | 2021 Total Pickups for Week 13 - 5,807 5,807 | 2021 Total Pickups for Week 14 - 5,252 5,252 | 2021 Total Pickups for Week 15 - 4,682 4,682 | 2021 Total Pickups for Week 16 - 5,471 5,471 | 2021 Total Pickups for Week 17 - 6,060 6,060 | 2021 Total Pickups for Week 18 - 7,289 7,289 | 2021 Total Pickups for Week 19 - 6,699 6,699 | 2021 Total Pickups for Week 20 - 8,008 8,008 | 2021 Total Pickups for Week 21 - 8,579 8,579 | 2021 Total Pickups for Week 22 - 9,552 9,552 | 2021 Total Pickups for Week 23 - 7,272 7,272 | 2021 Total Pickups for Week 24 - 8,666 8,666 | 2021 Total Pickups for Week 25 - 8,986 8,986 | 2021 Total Pickups for Week 26 - 9,001 9,001 | 2021 Total Pickups for Week 27 - 7,547 7,547 | 2021 Total Pickups for Week 28 - 6,716 6,716 | 2021 Total Pickups for Week 29 - 7,806 7,806 | 2021 Total Pickups for Week 30 - 7,525 7,525 | 2021 Total Pickups for Week 31 - 7,065 7,065 | 2021 Total Pickups for Week 32 - 6,891 6,891 | 2021 Total Pickups for Week 33 - 6,562 6,562 | 2021 Total Pickups for Week 34 - 6,475 6,475 | 2021 Total Pickups for Week 35 - 6,702 6,702 | 2021 Total Pickups for Week 36 - 6,185 6,185 | 2021 Total Pickups for Week 37 - 5,151 5,151 | 2021 Total Pickups for Week 38 - 6,043 6,043 | 2021 Total Pickups for Week 39 - 5,922 5,922 | 2021 Total Pickups for Week 40 - 5,969 5,969 | 2021 Total Pickups for Week 41 - 5,091 5,091 | 2021 Total Pickups for Week 42 - 4,889 4,889 | 2021 Total Pickups for Week 43 - 5,018 5,018 | 2021 Total Pickups for Week 44 - 4,513 4,513 | 2021 Total Pickups for Week 45 - 847 847 | 2021 Total Pickups for Week 46 - 0 0 | 2021 Total Pickups for Week 47 - 0 0 | 2021 Total Pickups for Week 48 - 0 0 | 2021 Total Pickups for Week 49 - 0 0 | 2021 Total Pickups for Week 50 - 0 0 | 2021 Total Pickups for Week 51 - 0 0 | 2021 Total Pickups for Week 52 - 0 0 |
| 2020 Total Pickups 2020 Total Pickups | 2020 Total Pickups for Week 1 - 3,529 3,529 | 2020 Total Pickups for Week 2 - 5,052 5,052 | 2020 Total Pickups for Week 3 - 4,764 4,764 | 2020 Total Pickups for Week 4 - 4,384 4,384 | 2020 Total Pickups for Week 5 - 4,988 4,988 | 2020 Total Pickups for Week 6 - 4,154 4,154 | 2020 Total Pickups for Week 7 - 4,724 4,724 | 2020 Total Pickups for Week 8 - 4,567 4,567 | 2020 Total Pickups for Week 9 - 5,484 5,484 | 2020 Total Pickups for Week 10 - 4,413 4,413 | 2020 Total Pickups for Week 11 - 4,385 4,385 | 2020 Total Pickups for Week 12 - 2,164 2,164 | 2020 Total Pickups for Week 13 - 2,094 2,094 | 2020 Total Pickups for Week 14 - 1,712 1,712 | 2020 Total Pickups for Week 15 - 1,457 1,457 | 2020 Total Pickups for Week 16 - 1,672 1,672 | 2020 Total Pickups for Week 17 - 1,730 1,730 | 2020 Total Pickups for Week 18 - 2,156 2,156 | 2020 Total Pickups for Week 19 - 2,367 2,367 | 2020 Total Pickups for Week 20 - 4,475 4,475 | 2020 Total Pickups for Week 21 - 5,791 5,791 | 2020 Total Pickups for Week 22 - 6,265 6,265 | 2020 Total Pickups for Week 23 - 5,868 5,868 | 2020 Total Pickups for Week 24 - 7,358 7,358 | 2020 Total Pickups for Week 25 - 8,578 8,578 | 2020 Total Pickups for Week 26 - 10,683 10,683 | 2020 Total Pickups for Week 27 - 9,656 9,656 | 2020 Total Pickups for Week 28 - 10,245 10,245 | 2020 Total Pickups for Week 29 - 9,288 9,288 | 2020 Total Pickups for Week 30 - 9,122 9,122 | 2020 Total Pickups for Week 31 - 9,212 9,212 | 2020 Total Pickups for Week 32 - 7,916 7,916 | 2020 Total Pickups for Week 33 - 7,370 7,370 | 2020 Total Pickups for Week 34 - 7,288 7,288 | 2020 Total Pickups for Week 35 - 8,131 8,131 | 2020 Total Pickups for Week 36 - 6,665 6,665 | 2020 Total Pickups for Week 37 - 5,744 5,744 | 2020 Total Pickups for Week 38 - 6,503 6,503 | 2020 Total Pickups for Week 39 - 6,966 6,966 | 2020 Total Pickups for Week 40 - 6,260 6,260 | 2020 Total Pickups for Week 41 - 5,524 5,524 | 2020 Total Pickups for Week 42 - 5,264 5,264 | 2020 Total Pickups for Week 43 - 5,333 5,333 | 2020 Total Pickups for Week 44 - 5,943 5,943 | 2020 Total Pickups for Week 45 - 5,377 5,377 | 2020 Total Pickups for Week 46 - 5,097 5,097 | 2020 Total Pickups for Week 47 - 6,344 6,344 | 2020 Total Pickups for Week 48 - 4,315 4,315 | 2020 Total Pickups for Week 49 - 6,078 6,078 | 2020 Total Pickups for Week 50 - 5,618 5,618 | 2020 Total Pickups for Week 51 - 6,268 6,268 | 2020 Total Pickups for Week 52 - 3,140 3,140 |
| 3-Year Average Pickups 3-Year Average Pickups | 3-Year Average Pickups for Week 1 - 5,190 5,190 | 3-Year Average Pickups for Week 2 - 5,047 5,047 | 3-Year Average Pickups for Week 3 - 4,794 4,794 | 3-Year Average Pickups for Week 4 - 4,763 4,763 | 3-Year Average Pickups for Week 5 - 5,101 5,101 | 3-Year Average Pickups for Week 6 - 4,374 4,374 | 3-Year Average Pickups for Week 7 - 5,127 5,127 | 3-Year Average Pickups for Week 8 - 5,115 5,115 | 3-Year Average Pickups for Week 9 - 5,694 5,694 | 3-Year Average Pickups for Week 10 - 4,642 4,642 | 3-Year Average Pickups for Week 11 - 5,083 5,083 | 3-Year Average Pickups for Week 12 - 4,336 4,336 | 3-Year Average Pickups for Week 13 - 4,939 4,939 | 3-Year Average Pickups for Week 14 - 3,856 3,856 | 3-Year Average Pickups for Week 15 - 4,105 4,105 | 3-Year Average Pickups for Week 16 - 4,756 4,756 | 3-Year Average Pickups for Week 17 - 5,595 5,595 | 3-Year Average Pickups for Week 18 - 5,216 5,216 | 3-Year Average Pickups for Week 19 - 5,631 5,631 | 3-Year Average Pickups for Week 20 - 7,509 7,509 | 3-Year Average Pickups for Week 21 - 9,131 9,131 | 3-Year Average Pickups for Week 22 - 8,224 8,224 | 3-Year Average Pickups for Week 23 - 8,665 8,665 | 3-Year Average Pickups for Week 24 - 9,569 9,569 | 3-Year Average Pickups for Week 25 - 9,687 9,687 | 3-Year Average Pickups for Week 26 - 10,546 10,546 | 3-Year Average Pickups for Week 27 - 7,556 7,556 | 3-Year Average Pickups for Week 28 - 9,779 9,779 | 3-Year Average Pickups for Week 29 - 9,048 9,048 | 3-Year Average Pickups for Week 30 - 9,151 9,151 | 3-Year Average Pickups for Week 31 - 8,261 8,261 | 3-Year Average Pickups for Week 32 - 7,173 7,173 | 3-Year Average Pickups for Week 33 - 6,975 6,975 | 3-Year Average Pickups for Week 34 - 6,950 6,950 | 3-Year Average Pickups for Week 35 - 7,485 7,485 | 3-Year Average Pickups for Week 36 - 5,510 5,510 | 3-Year Average Pickups for Week 37 - 5,656 5,656 | 3-Year Average Pickups for Week 38 - 6,170 6,170 | 3-Year Average Pickups for Week 39 - 6,781 6,781 | 3-Year Average Pickups for Week 40 - 5,492 5,492 | 3-Year Average Pickups for Week 41 - 5,224 5,224 | 3-Year Average Pickups for Week 42 - 5,192 5,192 | 3-Year Average Pickups for Week 43 - 5,543 5,543 | 3-Year Average Pickups for Week 44 - 5,676 5,676 | 3-Year Average Pickups for Week 45 - 5,222 5,222 | 3-Year Average Pickups for Week 46 - 5,218 5,218 | 3-Year Average Pickups for Week 47 - 5,294 5,294 | 3-Year Average Pickups for Week 48 - 4,967 4,967 | 3-Year Average Pickups for Week 49 - 5,820 5,820 | 3-Year Average Pickups for Week 50 - 6,051 6,051 | 3-Year Average Pickups for Week 51 - 6,465 6,465 | 3-Year Average Pickups for Week 52 - 3,306 3,306 |
Service Share by Movement Type - Calendar Year 2021
| Household Goods and Unaccompanied Baggage |
Non-Temp Storage Lots in Storage |
Personally Operated Vehicles Arrived Destination Vehicle Processing Center Count |
|---|---|---|
| Household Goods and Unaccompanied Baggage: 272,324 272,324 |
Non-Temp Storage Lots in Storage: 27,146 27,146 |
Personally Operated Vehicles Arrived Destination Vehicle Processing Center Count: 54,610 54,610 |
On-Time Deliveries (HHG & UB)
DPS Customer Satisfaction Survey (CSS) Results for 2021
CSS Results when asked "How would you rate your overall satisfaction with the moving company's timeliness, courtesy, professionalism, and responsiveness in all phases of your move from first contact through delivery, to include any followup?"
Sort by:
2021 Delivered Shipments
Customer Satisfaction & Claims (HHG & UB)
dHHG
iHHG
iUB
CSS % Satisfied
Claim Rate
Average Claim Amount
66.7%
22.1%
$43
-%
-%
$-
-%
-%
$-
CSS % Satisfied
Claim Rate
Average Claim Amount
93.4%
21.1%
$301
92.2%
14.5%
$756
95.7%
4.4%
$80
2021 Punitive Actions
A Letter of Warning serves as notice to a TSP that if violations or performance problems continue, suspension action may follow.
Letters of Warning
104
A Letter of Suspension can be issued for repeated violations or a single violation that endangers DoD property (a.k.a. immediate suspensions) and typically last 30 days.
Letters of Suspension
1
When a TSP violates any provision of its agreement and/or the DP3 business rules, the PPSO may issue LOW(s) or LOS(s). Consequently, a TSP could receive multiple punitive actions from a single shipment. For more details, contact your shipping office.
2021 On-Time Deliveries (HHG & UB)
Months without markers indicate no shipments.
If you have any questions regarding your assigned TSP, please contact your local transportation office.
Data Capture: 1 JAN 2021 - 31 OCT 2021
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