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Global Household Goods Contract on track for 2024 peak moving season

SCOTT AIR FORCE BASE, Ill. — The Global Household Goods Contract (GHC) domestic phase-in process is on schedule following its mid-April launch. 

As of May 13, the Department of Defense (DOD) had sent 28 task orders to HomeSafe, the primary GHC contractor, for shipment requests submitted across the initial sites for move dates between April and June. Eight moves have been completed under GHC to date, with four more scheduled in the coming days. 

The Defense Personal Property Management Office at U.S. Transportation Command (USTRANSCOM), in coordination with the military services and U.S. Coast Guard headquarters leadership, selected 14 initial domestic installations to be the first to award shipments under the new GHC program. Naval Air Station Jacksonville in Florida was added to that list earlier this month, bringing the total to 15 installations. 

“Our decision to begin GHC with a small number of sites and shipments has paid off in numerous ways,” said Andy Dawson, DPMO director. “DOD teams at the initial sites got the opportunity to apply the training they received to serve our customers before the surge of traditional peak season moves begins.” 

Peak military moving season is May 15-Aug. 31. 

Dawson stated that USTRANSCOM hosts an open forum daily with the transportation offices awarding GHC shipments to answer questions on topics ranging from using the new IT systems to contract interpretation. 

“This has helped our DOD teams quickly and easily verify and order GHC shipments while adjusting workflow and IT systems capabilities that will benefit the program later when more customers and locations are added,” Dawson explained. 

DOD issued task orders under GHC for local government-arranged household goods shipments only. These shipments are packed, picked up and delivered in the same local areas as the limited number of installations selected for the initial phase of GHC implementation.

DOD will continue its plan to operate GHC in a limited capacity — less than 1-2% of total monthly shipments during the 2024 peak moving season. DOD will apply this approach to all GHC-live locations, including the newly added Naval Air Station Jacksonville site, and aims to begin local GHC shipments for the Jacksonville area in July.

Most service members and their families will move under the current household goods program, not under GHC, during the summer of 2024. In September, DOD will ramp up the domestic phase-in and plans to achieve full GHC domestic implementation by spring 2025. International shipments under GHC will then follow and begin no earlier than September 2025. All plans for the GHC phase-in are subject to change, and USTRANSCOM will share updates as they become available.  

Customers can find more information about scheduling an upcoming move on the Moving Your Personal Property page on the Military OneSource website at www.militaryonesource.mil/personalproperty. The webpage provides all the latest information for customers, whether they move under the current program or GHC. Readers can also learn more about how GHC will improve the relocation experience and find a list of the GHC-live locations at www.militaryonesource.mil/GHC

USTRANSCOM exists as a warfighting combatant command to project and sustain military power at a time and place of the nation’s choosing. Powered by dedicated men and women, USTRANSCOM underwrites the lethality of the Joint Force, advances American interests around the globe, and provides our nation's leaders with strategic flexibility to select from multiple options, while creating multiple dilemmas for our adversaries.

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