Privacy Act (PA) Service Center
Privacy Act Vision
Individuals have a right to be free from unwanted or undue intrusion or disturbance from secret surveillance or unauthorized disclosure of one’s personal data or information recognized under the Privacy Act of 1974, as amended. It is United States Transportation Command’s policy to protect and safeguard an individual’s fundamental legal right to privacy.
Department of Defense Directive 5400.11 and United States Transportation Command Instruction 33-35 establishes policy and procedures for the implementation of United States Transportation Command’s Privacy Act Program.
How to Make a Privacy Act / Amendment Request
Privacy Act requests are made from individuals seeking notification as to the existence of, access to, or amendment of records, pertaining to that individual.
Privacy Act requests must be made in writing and describe the specific record requested. They must also include a notarized statement with the requester’s signature and two forms of photo identification in order to confirm the requester’s identity. In addition, if a designated representative is making a request on behalf of the individual to whom the records pertain to, a power of attorney must also be submitted.
NOTE: Using government resources, such as equipment, supplies, stationery, postage, telephones, or official mail channels, to include electronic mail, to make a Privacy Act request or amendment is not authorized.
To submit a Privacy Act request or Amendment request, click the button to the right and fill out the online form asking for the information our component may hold. You must be willing to pay fees or request a waiver of fees.
How to Make a Privacy Act Complaint
The Privacy Act of 1974 establishes provisions that all government agencies must adhere to. It is United States Transportation Command’s duty to follow these provisions, which are laid out in USTRANSCOM’s Policy and Responsibilities. If not, an individual may seek relief through administrative channels or file a civil suit.
Complaints must be made in writing and be specific. After a written complaint is submitted, a formal investigation is launched, if warranted. A civil suit may also be filed against USTRANSCOM, if an individual believes his or her rights have been violated.
To submit a Privacy Act complaint, click the button to the right and fill out the online form.